Privacy Notice

Effective date: March 6, 2026

This notice explains how personal data is handled when you send a message through the Support page. It applies only to support communication.

1. Controller

Oleksandr Beschasnyi is the data controller for support messages. Contact: [email protected].

2. Data Processed

• Email address you provide in the form.
• Project name, subject, and message text.
• Technical email metadata generated by the mail delivery process.

3. Purpose and Legal Basis

Data is used only to review and reply to your support request. The legal basis is GDPR Article 6(1)(f) (legitimate interests: handling communication), and where relevant Article 6(1)(b) for pre-contract or contract-related requests.

4. Storage and Recipients

I do not intentionally maintain a separate support contact database. Messages are processed through my email inbox and can be handled by the email service provider that delivers/stores the message.

5. International Transfers

If your or my email provider processes data outside the EEA, transfers are handled under GDPR transfer mechanisms applicable to that provider (for example adequacy decisions or standard contractual clauses).

6. Retention

Support emails are kept only as long as reasonably needed to handle the request and related follow-up, then deleted when no longer necessary, unless retention is required for legal claims or obligations.

7. Your Rights

• Access, rectification, and erasure.
• Restriction of processing and objection.
• Data portability, where applicable.
• Right to lodge a complaint with your local EU/EEA supervisory authority.

8. How to Exercise Rights

Send a request to [email protected]. You may also find your supervisory authority via the EDPB members list: edpb.europa.eu.